Terms & Conditions — With Jacq
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Terms & Conditions

These terms govern your use of With Jacq. We have written them to be clear and fair — because we believe good technology should come with honest terms.

Last UpdatedApril 2026
Effective DateApril 2026
CompanyWith Jacq Ltd, London
Version1.0

Style Smarter  ·  Rewear Better  ·  Build Confidence

Governed by:
English Law & UK Consumer Rights Act 2015
EU Consumer Rights Directive
US State Consumer Laws
01

About Us

With Jacq Ltd ("With Jacq", "we", "us", "our") is a fashion-technology company incorporated in England and Wales, building an AI personal styling app for ambitious women. We operate the website at withjacq.com and, upon launch, the With Jacq mobile application on iOS and Android.

By using our service, you are entering into an agreement with With Jacq Ltd, registered in London, United Kingdom.

02

Acceptance of Terms

By accessing our website, joining our waitlist, creating an account or using the With Jacq app, you confirm that you have read, understood and agree to these Terms and Conditions in full.

If you do not agree with any part of these terms, please do not use our service. We recommend saving or printing a copy of these terms for your records.

You must be at least 16 years of age to use With Jacq. By using our service you confirm that you meet this requirement.

03

Our Service

With Jacq provides an AI-powered personal styling platform that helps you organise your wardrobe, receive personalised outfit recommendations, understand what works for your body and lifestyle, and make more intentional decisions when shopping.

What We Provide

  • A digital wardrobe organiser to catalogue your existing clothing — free tier
  • AI-powered daily outfit suggestions based on your wardrobe and lifestyle — premium
  • Style analysis covering colour theory, silhouettes and personal style — premium
  • Review with Jacq — in-app style education and personalised feedback — premium
  • AI Twin Try-On — virtual try-on technology to help you shop intentionally before purchasing — premium
  • In-app smart shopping — curated recommendations based on your wardrobe gaps and style profile, designed to support intentional rather than impulse purchasing — premium
  • Capsule wardrobe builder and rewear tools — premium
  • The Style Index — a style community where members share and save looks, with AI showing you how to recreate styles using what you already own — premium
  • A confidence and affirmations feature designed to support how women see themselves — free and premium
  • Wellness-informed styling support — optional features that allow you to share lifestyle context (such as how your body or energy levels change day to day) so your recommendations feel more considered, comfortable and empathetic — premium, requires consent

Lifestyle-Aware Styling

With Jacq is a styling app, not a medical service. However, we recognise that how a woman feels in her body — and what she needs from her wardrobe — changes. Whether you are navigating hormonal changes, managing a health condition, recovering postpartum, or simply having a day where comfort matters more than anything else, your wardrobe should still work for you.

With Jacq's lifestyle-aware features allow you to optionally share personal context so that your recommendations feel more human, more considered and more relevant to where you actually are — not just how you look. This is one of the things that makes With Jacq meaningfully different from any other styling app.

This context is entirely optional. If you choose to share it:

  • It is used solely to personalise your styling recommendations
  • It is never shared with third parties, advertisers or partners
  • It is never used for medical purposes or treated as health data by any third party
  • You can remove it from your profile at any time
  • With Jacq does not provide medical advice — if you have health concerns, please consult a qualified healthcare professional

Where any lifestyle information you share could be considered sensitive personal data under UK GDPR, we process it only with your explicit consent, which you may withdraw at any time via your account settings.

Service Availability

With Jacq is currently in pre-launch. The waitlist is live and the app will be available on iOS and Android in 2026. We reserve the right to modify, suspend or discontinue any aspect of the service at any time, with reasonable notice where possible. We will not be liable for any modification, suspension or discontinuation of the service.

04

AI Technology & Our Commitment to Safe Tech

With Jacq is built on AI technology. We take our responsibility as an AI-powered company seriously — and we want to be transparent about how our technology works and the principles that guide it.

Our AI Principles

With Jacq's AI is built to be honest, helpful and safe. Our recommendations are designed to build genuine confidence — not to create insecurity, encourage overconsumption or manipulate purchasing behaviour. We believe AI in fashion should empower the individual, not exploit her.

How Our AI Works

  • Our AI learns your personal style, body, lifestyle and preferences to make genuinely useful recommendations
  • Recommendations are based on what you already own first — rewear and clarity before new purchases
  • Our AI does not generate content designed to make you feel inadequate or to pressure purchasing
  • Style suggestions are personalised to you — not driven by brand sponsorships or paid promotions
  • The AI Twin Try-On uses imagery you provide solely to help you make better decisions — not to store, share or use your likeness for any other purpose

AI Limitations

While we strive for accuracy, AI recommendations are suggestions, not guarantees. Style is personal and subjective — our AI provides guidance based on the information you share with us. You remain in full control of every decision. We continuously improve our models and welcome feedback where our suggestions miss the mark.

No Manipulative Design

With Jacq does not use dark patterns, artificial urgency, manipulative notifications or any design technique intended to override your rational decision-making. We are building technology that respects your intelligence and your time.

05

Responsible Use

You agree to use With Jacq only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the service. You must not:

  • Use the service for any unlawful, harmful or fraudulent purpose
  • Upload content that is offensive, defamatory, hateful or violates the rights of others
  • Attempt to gain unauthorised access to any part of the service or its infrastructure
  • Use automated tools to scrape, extract or harvest data from the platform
  • Reverse-engineer, decompile or attempt to extract the source code of our technology
  • Impersonate another person or entity
  • Upload images of other individuals without their consent
  • Use the service in any way that could damage, overburden or impair it

We reserve the right to suspend or terminate access for any user found to be in breach of these terms.

06

Your Content

You retain ownership of all content you upload to With Jacq, including wardrobe images, photographs and personal style information ("Your Content").

By uploading content to With Jacq, you grant us a limited, non-exclusive, royalty-free licence to use, process and display that content solely for the purpose of providing the service to you. We do not claim ownership of Your Content and will not use it for any other purpose without your explicit consent.

Content Standards

  • You are responsible for ensuring any content you upload is yours to share
  • Do not upload images of other people without their consent
  • Do not upload content that is offensive, illegal or harmful

You may delete your content and request full data erasure at any time. See our Privacy Policy for details.

07

Subscriptions & Payments

With Jacq operates a freemium model. The core wardrobe organiser is free. Premium AI features are available on subscription.

Free Tier

  • Digital wardrobe organiser — catalogue, search and manage your clothing
  • Basic outfit logging and wardrobe overview
  • Access to the With Jacq community to browse and save looks
  • Daily affirmations feature

Premium Subscription

Full access to all AI styling features, personalised style recommendations, smart shopping, AI Twin Try-On and the complete Style Index community experience. Starting from £7.99/month for founding members. Annual billing is available at a discounted rate.

Waitlist members receive founding member pricing — your first year at £7.99/month, secured before launch. This rate is not available to the general public after launch.

Billing

  • Subscriptions are billed on a recurring basis (monthly or annually, as selected)
  • Annual billing will be offered at a discounted rate
  • Payment is processed securely via our payment provider — we do not store card details
  • You will receive advance notice of any price changes before they take effect

Cancellation & Refunds

  • You may cancel your subscription at any time — cancellation takes effect at the end of your current billing period
  • UK and EU users have the right to a 14-day cooling-off period on digital subscriptions under consumer law
  • Refund requests outside this period will be considered on a case-by-case basis
🇬🇧 UK — Consumer Rights Act 2015

Under UK consumer law, digital services must be provided with reasonable care and skill. If our service falls below this standard, you have the right to request a repeat performance or a price reduction.

🇪🇺 EU — Consumer Rights Directive

EU consumers have a 14-day right of withdrawal from digital service contracts. By requesting immediate access to the service, you acknowledge that the withdrawal period may be affected once the service has begun.

08

Intellectual Property

All intellectual property in the With Jacq platform — including the brand, logo, app design, user interface, AI models, algorithms, written content and technology — is owned by or licensed to With Jacq Ltd and is protected by UK and international intellectual property law.

You may not copy, reproduce, distribute, modify or create derivative works from any part of the With Jacq platform without our prior written consent.

The With Jacq name, logo and brand identity are trademarks of With Jacq Ltd. Unauthorised use is strictly prohibited.

09

Liability

With Jacq provides its service with care and to a professional standard. However, to the extent permitted by law, we exclude liability for:

  • Indirect or consequential losses arising from your use of the service
  • Loss of data, profits or business opportunity
  • Any inaccuracy in AI-generated style recommendations (which are suggestions, not guarantees)
  • Service interruptions, technical faults or periods of unavailability
  • Third-party content, links or services accessible via our platform

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or any other liability that cannot be limited under applicable law.

🇬🇧 UK — Consumer Protection

Nothing in these terms affects your statutory rights as a UK consumer. These terms do not limit any rights you have under the Consumer Rights Act 2015 or other applicable UK consumer law.

10

Third-Party Services

With Jacq integrates with carefully selected third-party services to power certain features — including payment processing, cloud infrastructure, analytics and AI technology providers. We are not responsible for the practices of these third parties, and their use of your data is governed by their own privacy policies.

The With Jacq app may contain links to third-party websites, retailers or products. These links are provided for convenience only. We do not endorse any third-party product, service or content, and we accept no responsibility for third-party websites or their practices.

Any purchases you make through third-party retailers are entirely between you and that retailer. With Jacq is not party to those transactions.

11

Termination

You may close your account at any time by contacting us at info@withjacq.com. Upon account deletion, your data will be handled in accordance with our Privacy Policy.

We reserve the right to suspend or terminate your access to the service, with or without notice, if we reasonably believe you have breached these terms, engaged in fraudulent activity, or if we are required to do so by law.

Upon termination, your licence to use the service ends immediately. Provisions of these terms that by their nature should survive termination — including intellectual property rights, liability limitations and dispute resolution — will continue to apply.

12

Changes to These Terms

We may update these Terms and Conditions from time to time as our service evolves or as required by law. When we make material changes, we will notify you by email (if you have an account) and update the version number and effective date at the top of this page.

Your continued use of With Jacq after any changes constitutes your acceptance of the updated terms. If you do not agree with updated terms, you may close your account at any time.

As With Jacq expands into new regions, these terms will be updated to reflect applicable laws in those markets. We are committed to maintaining fair, transparent and legally compliant terms in every market we operate in.

13

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

With Jacq Ltd

London, United Kingdom

Email: info@withjacq.com
Subject line: Terms Enquiry

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except where applicable consumer law in your country of residence provides otherwise.

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